CUSTOMER SERVICE


Customer Service is what sets us apart!


First Data is the first and only processor that has in house PCI (Payment Card Industry) Compliance

Accept more payments, lower processing costs & build your business with our tools & help!

AMERICAN MERCHANTS is dedicated to you and all your business service needs. We have helped numerous businesses to find the perfect solution because we have the experience you are looking for. We will work with you on services, product, rates and fees. We will work day in and day out to help you from start to finish and will walk you through every step of the process!

 

WE HELP EVERY TYPE OF BUSINESS:

We will work together with you addressing your exact business needs, and find the best solution for your business.


▣ Apple Pay                     

▣ E Commerce
▣ Retail Store – Store Front
▣ Mobile Merchants


▣ Home Based Business
▣ Seasonal Business
▣ Multiple Location Merchants
▣ High Risk Merchants



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Taking Care of Your Business- Some of the Benefits:


  1. Same Day Approvals                  5. Multiple Location Specials  
  2. 27/7 Customer Service              6.Platinum Packages
  3. Free Online Account Access    7. Free Setup
  4. Free Consultation                        8.Next Day Funding



 

Choosing Your Customized Program

  1. The more  you tell us about your business, the more we can better serve you.      
  2. You will have options to add special features to  benefit your business.
  3. Your individual needs will be our highest priority.
  4. Your costs will be known to you upfront.
  5. Your will be provided with the knowledge and training necessary.
  6. You will feel confident with how quick and easy the process is.
  7. You will not have a binding contract with us.
  8. No Upfront or Set up fees

 

We can help you grow your business with tools and marketing materials:


TRANSARMOR® - First Data's Exclusive  Data Breach Protection

CARDPOINTE VIRTUAL TERMINAL - with all accounts

PAYEEZY - Exclusive “In House”  gateway with 24/7 Customer Service

AUTHORIZE.NET - For special software needs
CLOVER – First “Cloud” based terminal/cash register system
TASQ – “In House” Equipment Company
GLOBAL LEASING – Full Service Leasing Company
CLOVER GO – A “Secure” mobile device that pairs with I Phone, I Pad, or Android
INSIGHTICS – Exclusive tracking system for customer’s Profiles and Spending
EMV – Smart Chip acceptance
PERKA – Marketing Implementation Rewards System eliminating paper coupons

PIN POINT – Loyalty Points for Customers
CASH ADVANCE – Program for Merchants (Must be in business one year)
APPLE PAY – Apple collaborated with First Data for I Phone products
PCI COMPLIANCE – Exclusive first and only processor to have “In House”
AMEX OPT BLUE – Exclusive rates and combined with American Express all on one statement
FREE ONLINE REPORTING – www.cardpointe.com
SOCIAL NETWORKING – Facebook, Twitter, Linkedin, Pinterest
TELECHECK – Available for merchants who accept checks
FREE STATEMENT ANALYSIS – Showing side by side comparison of 

  

AMERICAN MERCHANTS - MISSION STATEMENT:

  "Our goal is to provide excellent service, products and protection to every merchant, no matter how big or small and to be available for every need and concern our merchants have. We are determined to provide the most suitable direction and solution for each merchant with the comprehensive support available by First Data.”

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